Source: (1999) Cologne, Germany: DBH-Fachverband fÃ¼r Soziale Arbeit, Strafrecht und Kriminalpolitik.
DBH is the German Association for Social Work, Criminal Law, and Crime Policy. The TOA-ServicebÃ¼ro â€“ ServicebÃ¼ro fÃ¼r TÃ¤ter-Opfer-Ausgleich und Konflictschlichtung â€“ is a project of DBH in Cologne, Germany. TOA-ServicebÃ¼ro seeks to deal with conflict and crime through victim-offender mediation rather than through traditional criminal justice processes. This document summarizes the objectives, tasks, and activities of the TOA- ServicebÃ¼ro. It includes the historical background to TOA-ServicebÃ¼ro, target groups for the service bureauâ€™s work, and highlights of its work.
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